This Privacy Policy describes how Come Quiver (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or interact with our website www.comequiver.com and any of our services, offerings, or communications.

By accessing or using our website or services, you consent to the practices described in this policy.

1. Who We Are

Business Name: Come Quiver
ABN: 26 725 155 450
Website: www.comequiver.com
Contact Email: hello at come quiver dot com

2. What Information We Collect

We may collect personal and sensitive information you provide to us directly or automatically when you interact with our services, including:

Personal Information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed via secure third-party gateways)

• Social media handles (if you contact us via platforms)

Sensitive Information:

Given the nature of our offerings (sex education, intimacy, and empowerment), you may choose to share sensitive information. This may include:

• Health or body-related concerns

• Sexuality, gender identity, or relationship status

• Preferences related to intimacy or coaching

We only collect sensitive data with your explicit consent and will never use it for any purpose other than what you’ve agreed to.

Automatically Collected Data:

• IP address

• Browser type

• Device identifiers

• Website usage data (via cookies and tracking tools such as Meta Pixel and Google Analytics)

3. How We Use Your Information

We use your information to:

• Provide services and respond to enquiries

• Deliver downloads, resources, or newsletters you request

• Facilitate bookings and payments

• Improve website experience and personalise content

• Conduct surveys or request feedback (with your consent)

• Send updates, marketing emails, and offers (you can unsubscribe anytime)

4. Legal Basis for Processing (For EU/UK Residents)

Under the GDPR, our legal basis for collecting and processing your data includes:

• Consent: You have given clear permission for us to process your personal data for a specific purpose.

• Contract: Processing is necessary for a contract or pre-contractual steps.

• Legitimate Interests: To improve our services, prevent fraud, and market responsibly.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tools (including Meta Pixel) to enhance your experience, understand traffic, and deliver relevant content and ads.

You can control cookies via your browser settings or through our cookie banner.

6. Disclosure of Information

We do not sell, rent, or trade your data. We may share your data with:

• Service providers (e.g. payment processors, email platforms)

• Marketing tools (e.g. Meta Ads, Google Analytics)

• Legal authorities (if required by law)

All third-party providers comply with relevant privacy laws and handle data securely.

7. How We Store and Protect Your Information

We use secure servers, encrypted storage, and best practices to safeguard your data. While no method is 100% foolproof, we take privacy seriously and constantly monitor for risks or breaches.

8. International Transfers

As our website and some third-party tools are hosted globally, your data may be transferred outside Australia. These transfers comply with Australian and international privacy laws.

9. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Lodge a complaint with the OAIC (Australia) or your local authority

To make a request, contact us at [Insert contact email].

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

12. Third-Party Links

Our website may include links to external websites or services. We are not responsible for their privacy practices. Please read their policies before engaging.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website implies acceptance of the revised policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Nicola Bodle
Come Quiver
Email: hello at come quiver dot com
Website: www.comequiver.com

Last updated 22/07/25